Privacy Policy
Privacy Policy
Last updated: April 30, 2025
Azulya Unipessoal Lda (“we,” “us,” or “Azulya”) takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit https://www.aural.events (the “Site”) or purchase electronic tickets and physical merchandise through our services.
We comply with the EU General Data Protection Regulation (GDPR), Portuguese Law (Decree-Law No. 58/2019), and all applicable data-protection rules.
1. Data Controller
Azulya Unipessoal Lda
Avenida 30 de Junho, 273
4740-438 Forjães – Esposende, Portugal
Email: info@aural.events
Phone: +351 920476846
NIF 516624323
2. Personal Data We Collect
| Category | Examples | Source |
|---|---|---|
| Identity & Contact Data | Name, email address, billing/shipping address, phone number | You |
| Account Credentials | Username, password hashes | You |
| Transaction Data | Order history, payment method (e.g. card type, last four digits) | You; payment processor logs |
| Technical & Usage Data | IP address, browser type, device identifiers, pages visited, cookies data | Automatic via Site analytics |
| Marketing & Communications Data | Newsletter preferences, opt-in/opt-out status | You |
3. How We Use Your Data & Legal Bases
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Order fulfilment & ticket delivery | Identity, Contact, Transaction | Performance of contract |
| Account management | Account Credentials, Contact | Performance of contract; Legitimate interest |
| Customer support | Any data needed to assist you | Legitimate interest; Your consent (where required) |
| Marketing & newsletters | Contact, Marketing preferences | Your consent |
| Site analytics & improvements | Technical & Usage Data | Legitimate interest; Your consent for cookies |
| Legal compliance & fraud prevention | All relevant data | Compliance with legal obligations; Legitimate interest |
4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to personalize your experience, analyze Site usage, and support marketing activities. On your first visit, you will be prompted to accept or reject non-essential cookies. You can manage your preferences at any time via our “Cookie Settings” link in the footer.
5. Data Sharing & Disclosure
- Service Providers: payment processors, email-marketing platforms, IT and hosting providers.
- Transport & Fulfillment Partners: e.g. CTT for delivery of merchandise.
- Legal & Security Authorities: if required by law, court order, or to investigate fraud or other illicit activity.
- Business Transfers: in connection with any merger, sale, or reorganization of our company.
We ensure that all third parties uphold at least the same level of data protection as outlined herein, via data-processing agreements.
6. International Transfers
Your data may be transferred and stored outside the European Economic Area (EEA) (e.g. with cloud providers in the U.S.). Whenever we do so, we rely on EU Standard Contractual Clauses or other approved transfer mechanisms to ensure your data remains protected.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes listed above, or as required by law (e.g. tax and accounting rules). When no longer required, we will securely delete or anonymize your data.
8. Your Rights under the GDPR
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erase your data (“right to be forgotten”), where applicable.
- Restrict or object to our processing of your data.
- Data portability—receive your data in a structured, machine-readable format.
- Withdraw consent at any time (for processing based on consent).
To exercise any of these rights, please contact us at info@aural.events. We aim to respond within one month of receipt.
9. Security Measures
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. These include encryption of sensitive data, secure network firewalls, and access controls.
10. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from someone under 18, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When significant changes occur, we will post a prominent notice on our Site and update the “Last updated” date above.
12. Contact Us
Email: info@aural.events
Phone: +351 920476846
Mail:
Azulya Unipessoal Lda
Avenida 30 de Junho, 273
4740-438 Forjães – Esposende
Portugal
You also have the right to lodge a complaint with your local data-protection authority (in Portugal: Comissão Nacional de Proteção de Dados).
13. Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit our website. They help us improve your browsing experience and allow the website to remember your preferences and actions (such as login, language, font size, and other display preferences) over a period of time.
2. Why We Use Cookies
- Essential functionality: To ensure the website works as intended (e.g., shopping cart, login).
- Performance & analytics: To understand how users interact with our website and to improve it (using tools like Google Analytics).
- Marketing: To offer relevant ads and measure their effectiveness (only with your consent).
- Preferences: To remember your settings and preferences for a better user experience.
3. Types of Cookies We Use
| Type of Cookie | Purpose | Example Tools |
|---|---|---|
| Strictly Necessary | Required for website functionality | OpenCart Core |
| Analytics | Track site usage to improve performance | Google Analytics |
| Functionality | Remember your preferences | Language, Currency |
| Targeting & Advertising | Show personalized ads (only if accepted) | Google Ads, Facebook Pixel |
4. Consent & Control
On your first visit to our website, you will be prompted to accept or manage your cookie preferences. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize which cookies you accept
You can also change or withdraw your consent at any time by accessing the "Cookie Settings" link at the bottom of the page.
5. Managing Cookies in Your Browser
You can also manage or delete cookies directly from your browser settings:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy
- Edge: Settings > Cookies and site permissions
Disabling cookies may affect the functionality of certain parts of our website.
6. Third-Party Cookies
Some cookies may be placed by third-party services that appear on our pages (such as embedded videos or social sharing tools). These are governed by the respective third party’s cookie policies.
7. Contact Us
For any questions about this Cookie Policy, please contact us at info@aural.events.